Find a Provider

Before you try to find a PPO provider, refer to your ID card to find your primary PPO network. Click on that PPO network’s logo to begin your search. Your PPO network also includes access to Mayo Clinic in Rochester, Minnesota, as well as the Rochester Mayo affiliated hospitals.

You also have access to a Travel PPO Network, which you can only access if you have an emergency illness or injury while traveling outside your primary PPO’s service area, or if you are an insured dependent living outside the primary PPO’s service area. Your Travel PPO Network will be what is displayed on your ID card, either Multiplan or PHCS Healthy Directions. Check the front or back of your ID card to find out which Travel PPO Network you may access.

Use of providers in the Travel PPO Network will be considered Out of Network and paid at a reduced benefit level unless you meet the requirements for an emergency/travel exception, or if you are an insured dependent living outside the primary PPO’s service area.

If you have any questions regarding your network or the PPO providers you may access, please contact us at 1-800-322-0160, Extension 27

Primary PPO Network Click on the logo that is found on your ID card to connect directly to that network's web-based provider directory information	Network Service Area	Toll Free Number
	Indiana	888-446-5844
	Can only be used in Illinois counties of Peoria, Tazewell, and Woodford.	866-510-2922
	Wisconsin	800-279-9776
	Illinois, Indiana	800-624-2356
	Illinois	800-295-5444
	Only available in Illinois counties of Bureau, Cook, DeKalb, DuPage, Kane, Kankakee, Knox, La Salle, Lake, Lee, Macon, McHenry, McLean, Peoria, Rock Island, Sangamon, Will, Winnebago, and Woodford.	877-237-1741
	Rockford, Illinois	800-990-3204
Must choose HealthSmart Preferred	Illinois, Iowa, Wisconsin	866-511-4757
	Iowa	800-371-9622, Extension 2758
	Indiana counties of Crawford, Daviess, Dubois, Martin, Orange, Perry, Pike, and Spencer.	800-318-1590
	All 50 States H29 only	888-955-7427
	All 50 States	888-955-7427
	Indiana	800-364-3469
	Ohio	800-601-9208
	Only available in Indiana Counties of Allen, DeKalb, Kosciusko, and Wells.	800-371-9622, Extension 2758
	Southeast and Northeast Wisconsin	800-371-9622, Extension 2758
Additional physicians currently being contracted.  Please contact us for the full listing.	Only available in the Pekin, Illinois area	800-371-9622, Extension 2758 or E
To obtain preauthorization for Mayo Clinic, call (888) 498-7224.		888-498-7224
To obtain preauthorization for Mayo Clinic, call (888) 498-7224.		888-498-7224
To obtain preauthorization for Mayo Clinic, call (888) 498-7224.		888-498-7224
To obtain preauthorization for Mayo Clinic, call (218) 998-0477.		866-460-7422
To obtain preauthorization for Mayo Clinic, call (877) 797-0770.		877-797-0770
To obtain preauthorization for Mayo Clinic, call (877) 797-0770.		877-797-0770

NOTE: ACCESS TO THE TRAVEL PPO NETWORK IS ONLY AVAILABLE FOR EMERGENCY TREATMENT WHEN TRAVELING OUTSIDE YOUR PRIMARY PPO NETWORK’S AREA OR IF YOU ARE A DEPENDENT RESIDING OUTSIDE YOUR PRIMARY NETWORK’S AREA. Use of providers in the Travel PPO network will be considered Out-of-Network and paid at a reduced benefit level unless you meet the requirements for an Emergency/Travel exception. If you are not sure if you qualify for access to the Travel PPO network, please contact us at 1-800-322-0160, Extension 2758.

Travel PPO Network Click on the logo that is found on your ID card to connect directly to that network's web-based provider directory information	Outside of Local PPO Service Areas	Toll Free Number
	All 50 States H30 H38 H39 Only	800-464-0292
	All 50 States	888-955-7427

Voluntary Networks of Specialty Care Providers

(NOT available to SuperMed PPO Network members)

Pekin Life Insurance Company is pleased to be a partner with three voluntary networks of providers. These networks provide high quality care at reasonable costs. These networks allow you and your family to obtain necessary care, while minimizing out-of-pocket costs. The use of these networks will help reduce the need for premium increases as these increases are a direct result from claim dollars paid by Pekin Life Insurance Company.

Please visit the specialty care provider websites by clicking on the logos below.

FREQUENTLY ASKED QUESTIONS

LAB CARD SELECT

Does this network replace my other network?
No, Lab Card Select is a voluntary network. If you choose not to use Lab Card Select, you still have your PPO network.

What tests are processed under Lab Card Select?
Outpatient lab work that can be processed under Lab Card Select includes: blood tests, urine tests, cytology and pathology (e.g., pap smears, biopsies), and cultures.

My doctor says they do not participate with Lab Card Select, how do I use this program?
There may be an approved collection site in your area. Check the website at www.labcardselect.com, or call 1-800-750-1253 to see if there is an approved collection site in your area. If a collection site that meets your needs is available, you can take a completed test order from your physician outlining the tests to be performed to the collection site.