File A Claim
Personal Auto & Property Claims
All Personal Lines Claims (Auto, Property, Motorcycle, and Boat) may be reported via our online claim reporting system from 6:00 a.m. to 11:00 p.m. (Central Time). Simply click here to get started.
Or call our 24-hour Claim Call Center at: 1-888-PEKIN-11 (735-4611)
Find a Pekin Preferred Auto Body Network
Learn more about our storm claim service that goes Beyond the expected.®
Car broke down? Out of gas? Flat tire? Locked out of your car? If your Pekin Insurance auto policy includes Towing & Labor Coverage, “One Call Does It All” with Pekin Insurance’s Roadside Rescue service when you or one of your loved ones is in one of these frustrating situations and need a friendly voice to help.
Call our Roadside Rescue Call Center at: 1-888-PEKIN-11 (735-4611)
One of our customer representatives will send a member of our Roadside Rescue team to your location to help you out immediately. To learn more about this coverage that goes Beyond the expected® and for answers to Frequently Asked Questions, click here.
Pekin Insurance Auto Glass Express
Pekin Insurance Auto Glass Express is our program for handling auto glass claims. Simply click here to get started with your claim.
Call our fast-track call center at: 1-888-PEKIN-11 (735-4611)
A trained representative will assist you with this claim process. When you make the call, we take care of everything including the claim notification, all paperwork, contacting the glass shop, and arranging for direct payment. You will be better informed of your options and responsibilities, and Pekin Insurance’s Auto Glass program will take care of all the details freeing up your time without sacrificing any customer service.
All Business Insurance claims must be reported via our call center at: 1-888-PEKIN-11 (735-4611)
Life, Health, or Annuity
All Life, Health, or Annuity policies must be reported by calling: 1-800-371-9622
Credit Insurance and Debt Protection
To report a claim or request a benefit activation, choose one of the options below and then select the form that best describes your situation. Follow the instructions and complete the required fields to ensure timely processing. If you need assistance in identifying the correct form or assistance in completing a form, please call the Pekin Insurance Financial Products Benefits Center at 1-800-322-1060, Extension 2521. Select where the coverage was obtained from the list below:
• Shoreline Credit Union
• Coulee Bank
• All Accounts