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Attention Rockford, Illinois Area Storm Victims

If you have suffered damage to your property from the recent storms, please report it immediately by clicking here or by calling our Pekin Insurance Call Center at 888-Pekin-11 (735-4611) (24 hours a day, 7 days a week) or calling your local Pekin Insurance Agent directly. Our Storm Team is located at Schnucks, 1810 Harlem Road in Loves Park, and will go Beyond the expected® in settling your claims quickly and fairly.

Appeal Process

Our policy is to treat each claim submission fairly. If, however, you are not satisfied with our claim handling, you have certain appeal rights. Below are links to the appeal procedures specific to each state. For states not listed, you may contact us in writing at: Pekin Life Insurance Company, Life & Health Claim Grievance Committee, 2505 Court Street Street, Pekin, IL 61558 or by phone at (800) 371-9622 or by email.

Wisconsin Internal & External Appeal Procedures

Request for Independent Review Form (WISC ONLY)

Ohio Internal & External Appeal Procedures

Iowa Internal & External Appeal Procedures

Request for Review – LG313

Appointment of Authorized Representative Form – LG 316

Call Toll-Free 1-800-322-0160