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Billing Information

Minimum Due:

Your payment of the minimum due should be received in our office by the due date listed on the front of your invoice. Please allow adequate time if you are mailing your payment to us. You can make payments online or through our automated phone system.

Payments applied after 5:00 p.m. Central Time will not apply until the next business day. If the minimum due is not received by the due date, your policy/policies may be subject to late fees or termination.

Payment Options:

You can pay online here.

Pay via our automated phone system at 800-322-0160, Extension 2010. For Arizona, please call 888-353-3359, Extension 2010.

Mail the credit card form or your payment to Pekin Insurance, 2505 Court Street, Pekin, IL 61558-0001

Fee Schedule:

$5.00 Invoice/Installment Fee. This will be charged each time we invoice your account or policy.
$5.00 Late fee. This will be charged per policy if your payment is late and we issue a notice of intent to cancel.
$10.00 Reinstatement fee. This fee will be charge if your policy has cancelled and reinstatement request has been
approved.
$25.00 Returned payment fee. This will be charged when your financial institution returns your payment as unpaid.

Invoicing Options:

All your associated policies will be on one account. We offer two invoicing options to our insureds.

    Account direct bill plan: There will be a $5.00 invoice fee for each invoice that generates. All policies on the account with a minimum due will bill on the same invoice. Payments received will be applied to the account minimum due and not to a specific policy. If a partial payment is received, the payment will apply respectively across all policies with a minimum due. Payments received over the amount due will not apply until the next scheduled invoice and will apply to any policy with minimum due. Refunds will not generate from any changes to any policy until all premiums for all policy terms under contract are paid in full.
    Single policy direct bill plan: All policies on the account will receive a separate invoice and a $5.00 installment fee per invoice generated. Each policy invoice generated will have a minimum due. Payment made to a single policy will apply to that policy only. Refunds may generate when the amount under contract for all policy terms are paid in full.

Pay Plans:

We offer several pay plans for your convenience. Each policy can have a separate pay plan and will invoice on the respected bill plan you chose for your account. You can change your pay plan by contacting your agent. Making a partial payment will not change your pay plan. The pay plans that are available for Semi-Annual policy terms:

    Monthly/Crossroads Monthly: Your semi-annual premium is divided into 6 equal installments
    Quarterly: Your semi-annual premium will be divided into 2 equal installments
    Semi-Annual: Your semi-annual premium is due in full

The pay plans that are available for Annual policy terms:

    Monthly/Crossroads Monthly: Your annual premium is divided into 12 equal installments
    Quarterly: Your annual premium is divided into 4 equal installments
    Semi-Annual: Your annual premium is divided into 2 equal installments
    Annual: Your annual premium is due in full

NOTE: A down payment is required upon issuance on all pay plans.

Policy Changes:

Policy changes that increase or reduce your premium will be reflected on future installments. Please contact your Pekin Insurance Agent listed on the front of this invoice to make any policy changes.

Cancellation Notice:

You may receive an invoice after any cancellation notice you received for coverage due up to the termination date listed on the notice. You will still have coverage up to the termination date listed on your termination notice. Please pay this earned premium by the due date to avoid having your policy turned over to our collection agency.

Additional Information Specific to Commercial Insurance Policyholders

Pay Plans:

We offer several pay plans for your convenience. Each policy can have a separate pay plan and will invoice on the respected bill plan you chose for your account. You can change your pay plan by contacting your agent. Making a partial payment will not change your pay plan. The pay plans that are available are:

    Monthly pay plan: Your annual premium is divided into 12 equal installments
    20% down monthly pay plan: Your 20% down will be your first installment and the remaining balance will be divided over the remaining 11 installments
    Quarterly pay plan: Your annual premium is divided into 4 equal installments
    Semi-annual pay plan: Your annual premium is divided into 2 equal installments
    Annual pay plan: Your annual premium is due in full

Audit Premium:

Any additional premium due as a result of an auditable policy is due in full once the audit is complete. If your account or policy is set up as EFT, then we will advise you of the additional amount that will be withdrawn from your bank account on the due date. If the audit is unpaid, it will result in the cancellation of your current policy term for that policy. If there is return premium as a result of your audit, then we will apply the return premium to any current premiums due based on your invoicing plan.

Call Toll-Free 1-800-322-0160